Posts
Sonic Editions Ltd – soniceditions.com Support – 2024-11-18
Phone call with ND re: resending Mr Porter US order to Project Framing. Christmas shipping dates. 16:30 –
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-18
Running lightspeed-ecom queue. Modifying Feefo module to submit sales via POST. Testing tags submission – works. Support request to clear test uploads. Reviewing FC website issue email. Responding to FC re: website issues. Phone call with FC. Investigating failed order 102674 – 500 error on Sagepay server. Checking sage_pay.log and checkout.log – no errors. Testing […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-17
Phone call with FC re: transactions; server performance. Checking access logs – no HTTP error codes to requests from Sagepay. Checking sagepay.log and checkout.log– normal. Checking transaction record – today seems typical. Phone call with FC re: Sagepay failures; Stripe. Pre-sales enquiry re Stripe Payment Gateway Pro to ClearThinking.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-16
Phone call with FC re: failed transactions.
Sonic Editions Ltd – soniceditions.com Support – 2024-11-15
Modifying shipping method display. Shipping date calculator.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-15
Running lightspeed-ecom queue. Query re: tags to TW. Modifying Feefo submission function to format tags as specified by Feefo support. Modifying apiRequest to use POST. Testing. Support query. Exporting products with multiple Product Category attributes. Responding to TW. Reviewing response from Opayo support. Checking IP for blacklisting – none found. Requesting escalation. Phone call with […]
Sonic Editions Ltd – soniceditions.com Support – 2024-11-14
Meeting with ND, KG. Examining cart-shipping.php template to add shipping date messaging.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-14
Product descriptions for Feefo reviews. Testing sale uploads and debugging errors. Meeting with TW re: Feefo. Refactor product image URL function to handle related options. Investigating failed Sagepay transactions – invalid/malformed requests. Phone call with FC.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-13
Phone call with PF re: Opayo payments error. Adding debug logging to Opayo module and trying test transactions. Debugging sendCurl function – 403 Access Denied error. Phone call with PF re: Opayo account access. Support call to Opayo support. Emailing error details. Feefo module. Meeting with FC and TW. Feefo module – testing order import. […]