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Creative Education Ltd – creativeeducation.co.uk Support – 2024-09-26

Testing future-dated assignments in My Assignments. Deploying fix to My Assignments. Tracing where send from email address is set for notification emails – Email Templates plugin hidden settings. Changing to Creative Education and testing. Deploying plugin and WordPress updates to production. Rolling back plugins to try to fix broken global nav display and course listings […]

Sonic Editions Ltd – soniceditions.com Support – 2024-09-26

Creating admin account for Revolut support on dev. Whitelisting IP. Responding to support with access instructions. Updating RB, KG and JK about Channable load test. Reading Google for WooCommerce documentation. Phone call with ND re: Printer’s report not listing some orders. Fixing logic to include guest orders. Investigating spike in traffic – bots. Meeting with […]

Sonic Editions Ltd – soniceditions.com Support – 2024-09-25

Investigating 503 error on server – php-fpm crashed. Tweaking config to use less RAM. Monitoring php-fpm processes for memory use. Adjusting pm settings. Reducing PHP memory_limit to 512K. Creating administrator account for Revolout support. Monitoring server load while Channable update is running. Responding to Channable re: server load.

Sonic Editions Ltd – soniceditions.com Support – 2024-09-24

Fixing fatal error in Partner Sales report. Fixing PHP warnings to clear logs. Checking access logs and server graphs for causes of resource use. Disabling sonic_schedule_feed_refresh and Google for WooCommerce. Added settings to mysqld.service to discourage mysql from being restarted by OOM killer; and to restart mysql automatically. Adding Framer column to Printers report. Disabling […]