Posts
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-24
Running backdating queue.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-22
Backdating function for bridging app to retrieve Lightspeed orders.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-21
Phone call with PF re: Opayo errors. Checking opayo.log. Investigating INVALID: 3210 : The BrowserColourDepth field format is invalid – caused by Chrome setting value to 30, which is invalid in the 3DS spec. Forcing value to 24 in this case. Responding to PF and FC. Phone call with FC re: resources; project priorities. Exporting […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-20
Phone call with FC re: unable to reply to enquiry forms. Fixing OCMOD to set correct reply-to for contact and service forms. Testing – works. Adding logging of Sendgrid mails. Enabling Opayo. Test transactions. Modifying Sendgrid reply_to to fall back to from address if blank. Testing – notification emails sent. CSS to highlight sale menu […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-19
Reviewing Opayo support response re: blacklisted IP. Phone call with PF. Testing contact forms – not working. OCMOD to use Sendgrid API for contact forms. Phone call with PF re: moving web server to new IP. Phone call with FC. Researching setting outbound IP with CURLOPT_INTERFACE – works. Modifying payment gateways to set outbound IP. […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-18
Running lightspeed-ecom queue. Modifying Feefo module to submit sales via POST. Testing tags submission – works. Support request to clear test uploads. Reviewing FC website issue email. Responding to FC re: website issues. Phone call with FC. Investigating failed order 102674 – 500 error on Sagepay server. Checking sage_pay.log and checkout.log – no errors. Testing […]
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-17
Phone call with FC re: transactions; server performance. Checking access logs – no HTTP error codes to requests from Sagepay. Checking sagepay.log and checkout.log– normal. Checking transaction record – today seems typical. Phone call with FC re: Sagepay failures; Stripe. Pre-sales enquiry re Stripe Payment Gateway Pro to ClearThinking.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-16
Phone call with FC re: failed transactions.
The Gas Centre and BBQ Shop Limited – thegascentre.co.uk Support – 2024-11-15
Running lightspeed-ecom queue. Query re: tags to TW. Modifying Feefo submission function to format tags as specified by Feefo support. Modifying apiRequest to use POST. Testing. Support query. Exporting products with multiple Product Category attributes. Responding to TW. Reviewing response from Opayo support. Checking IP for blacklisting – none found. Requesting escalation. Phone call with […]