Posts
Sonic Editions Ltd – soniceditions.com Support – 2024-09-25
Investigating 503 error on server – php-fpm crashed. Tweaking config to use less RAM. Monitoring php-fpm processes for memory use. Adjusting pm settings. Reducing PHP memory_limit to 512K. Creating administrator account for Revolout support. Monitoring server load while Channable update is running. Responding to Channable re: server load.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-24
Fixing fatal error in Partner Sales report. Fixing PHP warnings to clear logs. Checking access logs and server graphs for causes of resource use. Disabling sonic_schedule_feed_refresh and Google for WooCommerce. Added settings to mysqld.service to discourage mysql from being restarted by OOM killer; and to restart mysql automatically. Adding Framer column to Printers report. Disabling […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-23
Checking access logs during heavy load period between 18:30 and 21:00 – Channable crawler. Changing ALM scrolling to settings to -200 to scroll before button appears. Checking alm_get_posts query – 6 seconds load time. Researching ALM query caching. Checking NW Framing order allocation – working. Whitelisting IP. Reviewing Revolut express payment methods with RB. Error […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-20
Applying Releem configuration recommendations. Blonde frames. Blonde frame swatches. Investigating All Life collection for SG. Debugging frame swatch label and color. Hack to override these for blonde.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-19
Checking Releem monitoring. Revolut docs to RB. Checking server load – good. Meeting with ND and KG. Recreating Framer: NW Framing shipping zone and re-enabling this for NW Framing. Test order – must be at bottom of list to work. Updating Trello. Test NY sale – submitted to NW Framing. Connecting Revolut to production API […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-18
Restarting mysql. Phone call with RB. Examining syslog – mysqld killed by OOM killer. Researching solutions for OOM errors. Testing config changes. Installing Releem. Suitable server upgrade configurations to RB.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-17
Responding to DO support. Checking MySQL error logs – none. Reviewing server load graphs – low. Updating Trello. Installing Redis Object Cache. Uploading problematic thumbnail for SG – works. Function to enable Revolut payment gateway only for Sonic IP addresses. Hiding express payment gateways in cart via CSS.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-16
Reviewing Digital Ocean server configurations. Reading documentation on server migrations. Raising support query for multiple SSD configuration. Checking php-fpm.conf. Raising pm.max_children and associated settings – improved performance. Enabling slow.log for php-fpm and mariadb. Logging all hook calls on page load – no slow functions found. Checking mysql and nginx error.logs – no relevant errors found. […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-13
Investigating MySQL failure. Checking error logs. Running mysqltuning.pl script. Checking Digital Ocean load graphs – spike at 18:40 to 20:40 every day. Meeting with KG and RB.