Posts
Sonic Editions Ltd – soniceditions.com Support – 2024-10-02
Reading documentation on installing Critio – requires GA4 tag in GTM. Phone call with RB. Phone call with AP re: re-authenticating Shipstation with UPS account. Phone call with RB re: print-only dimensions wrong for NW Framing. Reviewing product list spreadsheet – print-only has no border. Checking NW response – add border to print-only images. Marking […]
Sonic Editions Ltd – soniceditions.com Support – 2024-10-01
Compiling new NW Framers product list CSV. Modifying NW Framing integration to handle mount-only and blonde frames. Phone call with RB re: site performance; conversion rates; Critio tagging. Responding to SG re: bulk edit error connection closed. Preparing to upgrade hosting. Reading documentation. Phone call with RB.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-27
Adding GTM conversion event tag to order received page. Investigating spike in CPU – facebookexternalhit bot. Rate-limiting allowed bots in nginx.conf. Setting scroll distance for product archive pages to -450px. Restarting php-fpm terminated by OOM killer.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-26
Creating admin account for Revolut support on dev. Whitelisting IP. Responding to support with access instructions. Updating RB, KG and JK about Channable load test. Reading Google for WooCommerce documentation. Phone call with ND re: Printer’s report not listing some orders. Fixing logic to include guest orders. Investigating spike in traffic – bots. Meeting with […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-25
Investigating 503 error on server – php-fpm crashed. Tweaking config to use less RAM. Monitoring php-fpm processes for memory use. Adjusting pm settings. Reducing PHP memory_limit to 512K. Creating administrator account for Revolout support. Monitoring server load while Channable update is running. Responding to Channable re: server load.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-24
Fixing fatal error in Partner Sales report. Fixing PHP warnings to clear logs. Checking access logs and server graphs for causes of resource use. Disabling sonic_schedule_feed_refresh and Google for WooCommerce. Added settings to mysqld.service to discourage mysql from being restarted by OOM killer; and to restart mysql automatically. Adding Framer column to Printers report. Disabling […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-23
Checking access logs during heavy load period between 18:30 and 21:00 – Channable crawler. Changing ALM scrolling to settings to -200 to scroll before button appears. Checking alm_get_posts query – 6 seconds load time. Researching ALM query caching. Checking NW Framing order allocation – working. Whitelisting IP. Reviewing Revolut express payment methods with RB. Error […]
Sonic Editions Ltd – soniceditions.com Support – 2024-09-20
Applying Releem configuration recommendations. Blonde frames. Blonde frame swatches. Investigating All Life collection for SG. Debugging frame swatch label and color. Hack to override these for blonde.
Sonic Editions Ltd – soniceditions.com Support – 2024-09-19
Checking Releem monitoring. Revolut docs to RB. Checking server load – good. Meeting with ND and KG. Recreating Framer: NW Framing shipping zone and re-enabling this for NW Framing. Test order – must be at bottom of list to work. Updating Trello. Test NY sale – submitted to NW Framing. Connecting Revolut to production API […]