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Posts

Sonic Editions Ltd – soniceditions.com Support – 2024-10-07

Modifying NW Framing integration to handle latest SKUs. Queries to DK re: OPF print-only and mat-only dimensions. Investigating orders failing to submit to NW Framing. Fix to rewind to start of CSV when searching for SKU. Investigating labels not attached to orders paid with Revolut – new order email is sent when order status changes […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-03

Upgrading server droplet. Debugging nginx failing to start – stop apache2 service. Monitoring performance – good. Phone call with RB re: server upgrade; NW Framing SKUs. Queries to NW Framing re: SKUs. Removing IP restriction on Revolut payment gateways. Testing Google Pay – working. Modifying print-ready image generation to add border to print-only images. Updating […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-02

Reading documentation on installing Critio – requires GA4 tag in GTM. Phone call with RB. Phone call with AP re: re-authenticating Shipstation with UPS account. Phone call with RB re: print-only dimensions wrong for NW Framing. Reviewing product list spreadsheet – print-only has no border. Checking NW response – add border to print-only images. Marking […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-01

Compiling new NW Framers product list CSV. Modifying NW Framing integration to handle mount-only and blonde frames. Phone call with RB re: site performance; conversion rates; Critio tagging. Responding to SG re: bulk edit error connection closed. Preparing to upgrade hosting. Reading documentation. Phone call with RB.

Sonic Editions Ltd – soniceditions.com Support – 2024-09-26

Creating admin account for Revolut support on dev. Whitelisting IP. Responding to support with access instructions. Updating RB, KG and JK about Channable load test. Reading Google for WooCommerce documentation. Phone call with ND re: Printer’s report not listing some orders. Fixing logic to include guest orders. Investigating spike in traffic – bots. Meeting with […]