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Sonic Editions Ltd – soniceditions.com Support – 2024-10-14

Investigating new order emails failing to send for digital wallet orders. Checking order status change sin Revolut code. Adding debug logging to order status changes. Tracing order status changes for test Apple Pay order – new_order email not triggered on on-hold to processing status change. Fixing fatal error in imagefactory. Refactoring new_order notification logic to […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-11

Monitoring heavy server load – DDOS attack. Researching mitigation using nginx. Phone call with RB. Tuning php-fpm – increase max_children to use 25GB memory. Running MySQL-Tuner.pl. Tuning mariadb – increase innodb_buffer_pool_size to 24GB. Investigating Revolut order 643150 missing labels. Logging hook calls on order status changes. Checking order notes – payment initially declined, then authorised. […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-07

Modifying NW Framing integration to handle latest SKUs. Queries to DK re: OPF print-only and mat-only dimensions. Investigating orders failing to submit to NW Framing. Fix to rewind to start of CSV when searching for SKU. Investigating labels not attached to orders paid with Revolut – new order email is sent when order status changes […]

Sonic Editions Ltd – soniceditions.com Support – 2024-10-03

Upgrading server droplet. Debugging nginx failing to start – stop apache2 service. Monitoring performance – good. Phone call with RB re: server upgrade; NW Framing SKUs. Queries to NW Framing re: SKUs. Removing IP restriction on Revolut payment gateways. Testing Google Pay – working. Modifying print-ready image generation to add border to print-only images. Updating […]